Policies

Cancellation Policy: Please call 24 hours in advance to cancel or reschedule your appointment. We understand that circumstances arise, however, it is very difficult to fill your time slot with less than 24-hours notice. The full-service price will be charged if we cannot fill your spot.

We require an active credit card number to reserve your appointment, but we will not charge if you cancel before our 24 hour window.

No Call- No Show- We will charge you for the full amount of the session booked when you do not show up for your appointment.

Late Clients: We understand that sometime circumstances arise that will cause you to arrive late for your appointment. We will do our best to get you on the table as soon as you arrive so you can receive the remainder of your session length. Because of our busy schedule, we aren’t able to extend your session length if you arrive late.  You will be charged the full price of the original session time booked.

Sick Policy: Please call the front desk immediately if you are showing any signs of sickness so we can postpone your appointment time. It is not recommended to get a massage when you are sick. We want to protect our staff and the community the best we possibly can.

This is strictly a professional massage studio and no sexual suggestions will be tolerated.

Payment: Payment is due at the time of the session.  Cash or  Credit cards accepted, or pre-pay on our services page.

Draping (being covered by the sheet) is required for all massage sessions and ensures the safety and security of the therapists and clients.

We reserve the right to end the appointment at any time if these policies are broken.